Senior Citizens

Community Arranged Resident Transportation Program (C.A.R.T.)

FREE TRANSPORTATION for the frail elderly
Community Arranged Resident Transportation Program (C.A.R.T.) Project
C.A.R.T. van service for seniors provides free specialized transportation for the frail elderly. Operating in Manhattan, from the Battery to 96th Street on the East Side and to 110th Street on the West Side, C.A.R.T.’s five vans take seniors to and from medical appointments and hospitals, planned activities at senior centers and entitlements on which they depend. C.A.R.T. also delivers meals to homebound seniors living in mid-Manhattan. In addition to its established routes, Project C.A.R.T. provides private car service for seniors who need special transportation within Manhattan. Private car service is approved for emergencies as well as for medical, social service and entitlement appointments. In addition, the service is available for visits to relatives and friends in hospitals or nursing homes. Each year, hundreds of passengers – including those with wheelchairs – are served five days a week.
The project is funded by the New York City Department for the Aging.
New York Foundation for Senior Citizens
Transportation Program
490 Second Avenue
New York, NY 10016
Telephone: 212-956-0855
Fax: 212-956-0842


Hamilton-Madison House Resources for Caregivers

Resources for caregivers. Many of these services, ranging from caregiver support groups to peer counseling, are free. 

Legal Resources for Older Adults

The Volunteers of Legal Service (VOLS) Senior Law Project provides free legal services for life planning documents including Last Will & Testament, Power of Attorney, Health Care Proxy, Living Will and Control of Remains for New Yorkers age 60 and older. Learn more at

To access free legal services for seniors, complete this intake form, call 347-521-5704, or email

Met Council – Manhattan Fulfillment Center and Food Pantry

171 Lexington Avenue (between 30th & 31st Street), New York, NY 10016

The Met Council Manhattan Fulfillment Center provides free monthly groceries to anyone in need of food, while recognizing the importance of providing culturally competent food for kosher and halal requiring communities. Once enrolled, you can place your order online and book an appointment for pickup at the Manhattan Fulfillment Center. Clients select from a range of kosher food, including fresh protein and dairy products, fresh produce, and shelf stable pantry staples.

Open pantry hours are between 1 – 3pm on Wednesday afternoons, by appointment only. Please call the pantry at 917-841-1250 or email to enroll. With their online ordering system, you can order your monthly food order remotely and they will prepare it in advance of pickup.

Met Council is America’s largest Jewish charity dedicated to serving the needy. In the fight against poverty, they serve immigrants, seniors living on fixed incomes, the un- and underemployed and anyone else in need. An organization founded on Jewish values, they serve everyone with dignity and empathy, regardless of race, ethnicity or religion, using a strengths based approach that empowers their clients to confront their crises. Caseworkers conduct a thorough assessment with the client to create an effective intervention plan and develop a resolution.  They maintain a “no wrong door” policy, serving all of a client’s needs, regardless of the point of entry to Met Council. This holistic approach addresses both immediate and lasting needs in a client’s fight against poverty.

New York State web app that helps you find services, from one place

The “Find Services” web application was developed by New York State in partnership with, to assist New Yorkers in locating appropriate services with one streamlined web application.This application provides an easy-to-use starting point for first-time program users. You begin by answering a few questions about yourself.

NY Department for the Aging’s Health Insurance Information and Counseling Program (HIICAP)

NYC Department for the Aging’s Health Insurance Information and Counseling Program (HIICAP)

Approximately 500 trained HIICAP counselors located in local offices for the aging across the state are available to answer New Yorkers’ questions about Medicare, Medicare Advantage programs (managed care), Medicare prescription drug coverage, Medigap, and other health and long term care insurance.

Counseling is also available through a toll-free HIICAP helpline at 1-800-701-0501. Callers will be prompted to state the county in which they need help, and will then be routed to their local HIICAP program to speak with a trained counselor. In most cases, this local program will be the area agency on aging (AAA). There are some AAAs that subcontract the HIICAP program to community agencies so the calls will be sent directly to them. 

HIICAP works directly with Medicare beneficiaries to educate them about the Medicare Program, Medigap policies, Medicaid, Medicare Advantage Plans, Long-term Care Insurance, Low-Income Subsidy Programs, employer-sponsored insurance, and other health insurance programs that are available in New York State.

A Complete Guide to Health Insurance Coverage for Older New Yorkers 2020:


New York City Department for the Aging
Serving: Bronx,Kings,New York,Queens,Richmond
2 Lafayette Street, 7th Floor
New York, NY 10007
OUTSIDE OF THE FIVE BOROUGHS: telephone 212-639-9675
TTY:  (212) 504-4115

NYC Department for the Aging

The NYC Department for the Aging has resources for seniors:

NYC Elder Abuse Center’s Helpline

If you are concerned that an older adult is being abused, are distressed by a past or present elder abuse situation, or want support but are uncertain about where to turn, you may want to call the NYC Elder Abuse Center’s Helpline for Concerned Persons.

The Helpline offers an array of FREE services from trained specialists, including supportive counseling for anxiety and stress, and guidance to plan next steps.  Helpline operators will provide accurate information about elder abuse, neglect and exploitation, and make appropriate and timely referrals

Telephone: 212.746.6905, Email:

This NON-EMERGENCY Helpline is open Monday through Friday from 9am – 5 pm. Calls received evenings, weekends or holidays will be responded to on the next business day.

If you or a victim is in IMMEDIATE danger, CALL 911.

The Helpline is a service of the NYC Elder Abuse Center, a project of Weill Cornell Medicine’s Division of Geriatrics and Palliative Medicine. 

NYU Langone Family Support Program – Peer Mentor Program for Alzheimer’s Disease and Related Dementias Caregivers

NYU Langone Family Support Program – Peer Mentor Program for Caregivers for Alzheimer’s Disease and Related Dementias

The Peer Mentor program is open to caregivers caring for a family member with Alzheimer’s disease or related dementias who live in the five boroughs of New York City.

The NYU Langone Medical Center Family Support Program offers caregivers a free Peer Mentor Program where they canbenefit from talking privately, one-on-one, with others who have had a similar experience. Volunteer mentors, who are former or current caregivers of persons with Alzheimer’s and related dementias, offer support and practical information through empathic listening and sharing of their own experience. The Peer Mentor Program offers caregivers a “bridge” to support groups and other community and Family Support Program services that they may find helpful.

Mentors and caregivers will “meet” over the phone.

Peer mentoring will be offered to each caregiver for a 3 month period, through a minimum of six sessions. Mentors and caregivers can choose to contact each other more frequently if they wish.

Call or e-mail the Peer Mentor Coordinators to enroll or make a referral:

Ann Burgunder- 646-754-2283

Thea Micoli – 646-754-2282


Office Address: 145 E. 32″d St. (Lex./3’d Ave.) I 8th Fl. – Rm. 830 

Related Document: NYUPeerMentorProgram.pdf

Older adults may be eligible for a wide range of benefits

Older adults may be eligible for a wide range of benefits, including assistance with food, medical, and utility costs, as well as rent freezes and lower property taxes. For benefits screening and application assistance, you can phone or email, or complete an intake form with LiveOn NY at